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It’s the beginning of August,[link widoczny dla zalogowanych], and I just received a phone call from someone I met at a July 4th Bar-B-Q. Quite honestly I had forgotten about this particular conversation until the phone call today. You see,[link widoczny dla zalogowanych], I had given this person a personal challenge and asked him to try it for 3 weeks and let me know if there was a difference.
John approached me and introduced himself as someone had told him that I help sales people sell more and managers manage better for their sales people to sell more. He was at his wits end because his sales team had gone negative,[link widoczny dla zalogowanych], they were selling less and he could see his ship had sprung a major leak and was going down.
I asked John how he was responding to his sinking ship. He said he didn’t enjoy talking to his team and that all he could do was tell them to get over it.
I really didn’t want to spend my 4th of July “working” so I gave him an exercise to show negativity the door. This is what I told him:
1. Get an index card for each seller.
2. Place their name at the top.
3. List all of the good qualities for each person.
4. Carry the cards around each day.
5. Look at them and any chance you get comment to your sellers about one of the good qualities.
6. Do this every day for 3 weeks and let me know if you see a difference.
John snickered and said that finding good qualities would be difficult for one person in particular. I asked him to find something - even if it was that they had a nice smile,[link widoczny dla zalogowanych], or a good voice or dressed well. It didn’t matter. You can find something good in everyone,[link widoczny dla zalogowanych], even if it’s only one thing.
When John called me after his 3-week experiment,[link widoczny dla zalogowanych], he was amazed at how the negativity had left the building,[link widoczny dla zalogowanych]! People were collaborating on strategy,[link widoczny dla zalogowanych], new ideas and new ways to bring in business. The attitude and atmosphere had changed,[link widoczny dla zalogowanych], the energy was different and he could see things were turning around.
It is amazing how focusing on the positive will shift people’s thoughts,[link widoczny dla zalogowanych], attitude and behavior. If negativity is in your building and you’d like to show it the exit I challenge you to take this 3-week challenge and I look forward to reading about your success in the Comments section.
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